We respect your right to privacy and we are committed to safeguarding the privacy of our customers and website visitors.
Collection of personal information
We collect personal information from you so that we can provide you with a positive experience when utilising our website or content.
The type of information we collect from you may include:
• contact details including email address, to enable us to send you information;
• billing information, to enable us to process your product or service order;
• demographic information;
• information you provide to us through surveys; and
• any other information requested by us and/or provided by you.
We collect personal information from you in a variety of ways, including when you fill out forms on the website, communicate with us via contact forms, respond to surveys, provide comments, and provide information when ordering a product or service.
When you come to our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our website, etc. This information is used in an aggregated manner to analyse how people use our website, such that we can improve our service.
Use of personal information
We collect and use the information for purposes including to customise our website; process your product or service order; for analysis, market research and business development; to run competitions or offer other aditional benefits to you; and to send periodic emails including our newsletter and promotional information.
Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.
Disclosure of personal information
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose personal information to our subsidiaries, affiliates and service providers for the purpose of providing services to you (e.g. payment processors). Such affiliates will only receive information necessary to provide the respective services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
Security of personal information
We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Links to other websites
Our website may from time to time have links to other websites not owned or controlled by us. We are not responsible for the privacy practises of these websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
If you wish to exercise your “right to be forgotten” and have all personal information deleted, please email us directly with your requst: [email protected]
Last update: 25 May 2018